Frequently Asked Questions
These are but a few of the questions we get asked.
Please feel free to contact us if you have any more.
Do you supply your own cleaning products and supplies?
Also we use and make our own environmental cleaning products we call MIA Essentials. These are all-natural cleaning products designed to help you avoid health risks and maintain a safe and chemical-free environment for yourself, children and pets. Using natural ingredients and organic complex blends of essential oils, our cleaners are highly effective at fighting dirt and stains on a variety of surfaces.
Do I need to be home when Maid In Alberta is cleaning?
Will the same person be coming to my house each service?
Each cleaner is an extension of Maid In Alberta and is trained extensively. There will always be a checklist for your cleaner to follow that is made especially for your home.
Do you charge per hour?
Can you customize a cleaning package for us?
What types of payment do you accept?
Please note: on credit card transactions of less then $200.00 there will be a 3% administration charge.
Are you insured and bonded?
Do you provide quotes over the phone or do you need to come to my home?
Do I need to do anything before you come?
How often do you raise your rates?
How to you guarantee my satisfaction?
Do you have a minimum charge?
Is there a cancellation policy and contract to sign?
During the holiday seasons, the cancellation fee is increased to require a minimum of 48 hours notice and is subject to a $75.00 + GST cancellation fee. These dates are constantly changing and coincide with the holidays scheduled.
Maid In Alberta does not have a contract to sign; we pride ourselves with having great personal relationships with our clients. In the event that you would like to cancel our services we ask for a weeks notice but understand if this is not feasible.
We provide services in Edmonton, St. Albert, Spruce Grove, Stony Plain and Sherwood Park.
Our appointments are flexible to suit your needs; contact Maid In Alberta by phone at 780.668.6480
or get a House Cleaning Quote today!